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Consumer Duty and The Advice Gap

By Octopus Investments 28 Mar 2025
1 min read
For Financial Advisers Only
Octopus Money has spent a lot of time working with advice businesses to understand the challenge of serving clients with lower levels of wealth. Every adviser is united by the ethos of wanting to help, but with the average cost of delivering a single piece of advice doubling* it has become increasingly difficult.
 
Octopus spoke to hundreds of financial advisers to understand the impact of consumer duty on their business and client proposition. Here's what they found out.
 

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This blog is prepared exclusively for use by financial advisers; retail distribution is at the adviser's sole risk and discretion. It does not constitute advice, an offer or a solicitation to invest.

Compiled from sources believed to be reliable. Any views, opinions or estimates expressed, including any forecasts or forward-looking statements, constitute the author’s judgment at the time of writing, are not guaranteed and are subject to change without notice. None of Timeline, its directors, officers or employees accepts liability for any loss arising from the use hereof or reliance hereon or for any act or omission by any such person, or makes any representations as to its accuracy and completeness.

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