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October Product Update: More Control, More Connection

By Melissa Canham 31 Oct 2025
4 min read

At Timeline, we are always looking for ways to make financial planning feel more personal, accurate, and effortless for both advisers and their clients.

This month’s updates focus on giving you more control over the details that matter, while also helping you connect more deeply with clients. From Specific Withdrawals to smoother account transfers and household management, here is what is new.


Specific Withdrawals: More Control, Better Planning

You asked for it, and here it is. With Specific Withdrawals, you can set exactly how much to take from each investment account for any period of time.

This means your cashflow modelling can now reflect real-world circumstances with far more accuracy. You can fill tax bands deliberately, plan around thresholds, and show clients the tax savings your advice creates, all within the Timeline platform.

What you can do

  • Optimise withdrawals to fill tax bands and allowances

  • Compare tax-efficient and non-tax-efficient plans

  • Tailor financial plans to your clients’ unique situations

Specific Withdrawals appear visually in the cashflow chart and in plan comparisons, helping you and your clients see exactly where the money is coming from. It is a powerful step toward building plans that are both comprehensive and highly personalised.


Transfers Between Accounts: Seamless and Smarter

You can now move money between client accounts directly from Timeline.

Transfers are processed in cash, and the system automatically handles any proportional buy or sell actions. If there is not enough cash in the source account, assets are sold down evenly. If the destination account is linked to a model portfolio, the funds are reinvested according to that model’s asset weights.

You can request transfers such as

  • GIA to ISA (Bed & ISA)

  • GIA to SIPP (Bed & SIPP)

  • GIA to JISA (with the same guardian)

  • Between single and joint GIAs, or between household members

Once initiated, all transfers and related transactions appear in the client’s Transaction List with full visibility and corresponding contract notes. It is simple, intuitive, and saves time on manual processes.


Adding Household Members After Onboarding

Managing families just got easier.

You can now add new household members, such as a spouse or child, to an existing client profile without starting from scratch. This allows you to manage the family’s wealth as a whole and take advantage of household-level fee benefits.

During setup you can

  • Add personal and financial details for each new member

  • Create wrappers, transfers, contributions, and withdrawals

  • Configure fees at the client or account level

  • Generate cost illustrations

  • Send Portal invitations for new members to set up their accounts

Once added, all household members and their accounts are visible together, giving you a single, holistic view of the family’s finances.


Looking Ahead

Timeline is a complete ecosystem for modern financial advice, designed to help you deliver clarity, precision, and meaningful client experiences.

We continue to evolve to meet the real needs of advisers, building on your feedback and the way you work every day.

Stay tuned for more exciting updates in November.

New to Timeline? Discover how we can help you elevate your advice process - get in touch today. 

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