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The 32% You Might Be Missing: Turning Risk-Avoidant Clients Into Your Strongest Advocates

By Melissa Canham 02 Oct 2025
3 min read

Advisers know that every client comes with unique hopes, fears, and comfort levels around money. One insight, however, is striking: 32% of clients describe themselves as risk-avoidant, while just 13% are comfortable with higher-risk investing.

This is not just a statistic. It is a reminder that behind every portfolio sits a person who values peace of mind as much as performance. For advisers, acknowledging and addressing this perspective can deepen trust and strengthen relationships.

Understanding the Risk-Avoidant Client

For a third of investors, financial planning is not about chasing the highest returns. It is about clarity, security, and knowing their money is working for them without sleepless nights. Traditional growth-first conversations can unintentionally leave these clients feeling sidelined.

By tuning into what matters to them, such as stability, protection, and understanding, you position yourself not only as their adviser but also as their ally.

Practical Ways to Build Confidence

1. Reframe the Conversation

Risk-shy clients respond best when discussions start with capital preservation. Only then is it natural to show how thoughtful diversification protects wealth against inflation and future uncertainty.

How Timeline helps: Advanced risk profiling, backed by over a century of market data, gives you the tools to capture both tolerance and capacity for loss. You can demonstrate that their plan is designed with caution and resilience in mind.

2. Make the Complex Simple

Visuals like charts that compare preservation-focused, balanced, and growth portfolios help clients see trade-offs. It is less about jargon and more about illustrating how different approaches safeguard what matters most to them.

How Timeline helps: Scenario-based cashflow modelling uses real historical data to show how plans would have held up through inflation, volatility, or downturns. Historical charts also help bring long-term investing to life in a way clients can quickly understand.

3. Offer “Sleep-Well” Solutions

Specialised portfolios with daily liquidity, capped equity, or downside protection mechanisms can be positioned as safety-first options. Framed in human terms, such as money that helps you sleep at night, these strategies resonate more deeply than technical detail alone.

​​How Timeline helps: Evidence-based model portfolios, tolerance-based rebalancing, and Investment Committee oversight all ensure portfolios stay aligned to client risk. For risk-averse clients, stress-testing these portfolios offers added reassurance that their money is protected against shocks.

Why This Matters for Advisers

When clients feel heard and supported, they are far more likely to stay invested through volatility. That strengthens not only their long-term outcomes but also the durability of your practice. Advisers who harness technology to deliver confidence, transparency, and personalised strategies grow faster while serving better.

To support that, we run quarterly investment updates where our in-house team shares the latest economic insights and asset class trends. The next session is on Thursday, 9th October at 11:00 AM BST and includes a live Q&A with the Timeline Investment Team. It is designed to give advisers clear, practical takeaways for client conversations. Register here.

Where Technology Fits In

Modern planning tools and evidence-based portfolios make it easier to serve clients with very different attitudes to risk. With Timeline, advisers can:

  • Profile risk with confidence through advanced risk profiling.

  • Stress-test plans in real-world scenarios, from inflation to market downturns.

  • Use globally diversified, low-cost, evidence-based model portfolios.

  • Reassure clients with a transparent Client Portal offering live access to holdings and documents.

By combining these elements within one integrated ecosystem, advisers can reduce admin, simplify portfolio construction, and focus their energy where it matters most: listening to clients and building long-term trust.

The Takeaway

Serving the 32% of clients who identify as risk-avoidant is not about dampening ambition. It is about broadening your approach to match the real emotional drivers of financial decision-making. The advisers who adapt here will find that caution does not have to be a barrier. It can become a powerful opportunity for loyalty, stability, and growth.

Related resources:

Creating Competitive Advantage - RECAP

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Ep.113 - Beyond Asset Accumulation: Tom Morgan On

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